Privacy Policy
Last updated: April 27, 2026
1. Introduction
This Privacy Policy describes how SalemDigi ("we," "our," or "us") collects, uses, and protects your information across our entire digital ecosystem, including our website, mobile applications (Android & iOS), custom softwares, ERP systems, and billing solutions. By using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Business details and service requirements
- Messages and communications sent through our platforms
2.2 Information Automatically Collected
When you use our services, we may automatically collect:
- IP address, device type, and operating system
- Usage patterns and interaction data
- App-specific performance and crash reports (for Android/iOS)
3. How We Use Your Information
We use your information to provide and optimize our digital products. This includes responding to inquiries, technical maintenance of ERP/Billing software, and improving app performance. Crucially, while data may be used for analytical purposes, your personal identification details are never shared with unauthorized third parties.
4. Third-Party Services & Data Sharing
We may use third-party tools (like Google Analytics, Firebase, or Formspree) to enhance our services. Data may or may not be shared with these trusted partners for operational efficiency. However, we maintain a strict policy: Your personal contact details and private business data will never be sold or shared for marketing purposes to third parties.
5. Data Security
We implement robust technical and organizational measures to protect your information against unauthorized access, particularly for sensitive business data stored within our ERP and billing softwares. While we strive for absolute security, please note that no digital transmission is 100% impenetrable.
6. Your Rights (India-Specific)
In accordance with the Information Technology Act, 2000, and applicable Indian data protection rules, you have the right to access, correct, or request deletion of your personal data.
To exercise these rights:
- Email: apps@salemdigi.com
- Phone: +91 70103 86310
- Address: 31, K.A.S Nagar, 2nd Cross, Court Road, Salem - 636007
7. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children. If we discover such data has been collected, we will take immediate steps to delete it.
8. Contact Information
For any questions regarding this policy or our data practices:
Email: apps@salemdigi.com
Phone: +91 70103 86310
Address: 31, K.A.S Nagar, 2nd Cross, Court Road, Salem - 636007